5.2.8 Safe to install
Streamline Your CenturyLink Experience with My CenturyLink
My CenturyLink offers a user-friendly platform for managing your CenturyLink services, giving you convenient access to billing, account management, and customer support.
The My CenturyLink app is a comprehensive tool that allows you to easily manage your account and services. With this app, you can conveniently perform various tasks and access a range of features:
- Effortlessly connect your new service through modem self-installation.
- Conveniently view and manage your bill payments.
- Check your current services and consider upgrading your Internet speed (if available in your area).
- Efficiently manage your account settings.
- Access support resources such as troubleshooting guides and instructional videos.
- Receive personalized alerts regarding the status of your order or any interruptions to your Internet service.
- And much more!
For customers using our Secure WiFi service (available on compatible modems leased from CenturyLink), additional features are offered:
- Parental controls designed to safeguard against inappropriate web content.
- The ability to pause and resume internet access on specific devices using our WiFi network.
- Schedule online and offline times for devices and users in your household.
To learn more about the Secure WiFi service, please visit https://centurylink.com/home/help/internet/secure-wifi.
We are committed to providing excellent support. If you have any questions or need assistance, feel free to get in touch with us using our contact form at http://www.centurylink.com/contact.
Overview
My CenturyLink is a Freeware software in the category Business developed by CenturyLink, Inc.
The latest version of My CenturyLink is 5.2.8, released on 07/04/2024. It was initially added to our database on 09/09/2023.
My CenturyLink runs on the following operating systems: Android/iOS.
Users of My CenturyLink gave it a rating of 4 out of 5 stars.
Pros
- Easy account management: My CenturyLink allows users to easily manage their CenturyLink account, pay bills, set up auto-pay, and view usage details all in one place.
- Convenient troubleshooting tools: The app provides troubleshooting tools to help users diagnose and fix internet or phone service issues without having to contact customer support.
- Customizable notifications: Users can set up notifications for bill payment alerts, service outages, and more to stay informed about their account.
- Secure access: The app offers secure access to personal account information and payment details, ensuring user data is protected.
- User-friendly interface: My CenturyLink features a user-friendly interface that is easy to navigate and use for customers of all technical abilities.
Cons
- Limited features: Some advanced account management features may not be available on the app compared to the desktop website.
- Occasional bugs: Users may experience occasional bugs or glitches while using the app, leading to frustration and potential service disruptions.
- Slow loading times: The app may have slow loading times, especially during peak usage hours, which can impact the user experience.
- Limited availability: My CenturyLink may not be available in all regions where CenturyLink services are offered, limiting access for some customers.
- Inconsistent performance: Some users may experience inconsistent performance or connectivity issues when using the app, affecting its reliability.
FAQ
What is My CenturyLink?
My CenturyLink is an online portal that allows CenturyLink customers to manage their accounts, pay bills, monitor services, and update their preferences.
How do I sign up for My CenturyLink?
To sign up, visit the My CenturyLink website and click on 'Create an Account.' You will need to provide your account information to set up your login.
Can I access My CenturyLink from my mobile device?
Yes, My CenturyLink can be accessed from any mobile device or tablet with internet access through a web browser.
What can I do on My CenturyLink?
You can pay your bill, view your billing history, troubleshoot service issues, update your account information, and manage your subscriptions.
Is there a mobile app for My CenturyLink?
Yes, there is a mobile app available for both iOS and Android that allows you to access your My CenturyLink account on the go.
What should I do if I forget my password for My CenturyLink?
Click on the 'Forgot Password?' link on the login page. Follow the prompts to reset your password using your email address or account number.
Is it safe to use My CenturyLink for online payments?
Yes, My CenturyLink uses secure encryption technology to protect your personal and payment information during online transactions.
Can I view my internet usage on My CenturyLink?
Yes, you can check your internet usage and monitor data consumption through the My CenturyLink portal.
What should I do if I'm having trouble accessing My CenturyLink?
If you're having trouble accessing your account, ensure that you’re using the correct login credentials. If problems persist, try clearing your browser’s cache or contact customer support for assistance.
How can I contact customer support through My CenturyLink?
You can access customer support via the help section within My CenturyLink or call their customer support number listed on their website.
Boris Weber
I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.
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